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Marketing
Digital Marketing Specialist
Efficient Customer Support: Call Center Agent
Provide timely and accurate information to customers, addressing their questions, concerns, or technical issues.
Phone-based Customer Assistance
Assist customers in placing orders, making reservations, or updating their account information over the phone.
Empathetic Resolutions for Customer Escalations
Handle escalated customer issues, applying problem-solving skills and empathy to find effective resolutions.
New Product Launch: Digital Campaign Plan
Create a comprehensive digital marketing campaign plan to promote a new product launch across various online channels.
Maximizing Website Performance
Analyze website analytics, identify areas for improvement, and implement strategies to optimize website performance and conversion rates.
Social Media Management Plan
Develop a social media content calendar, create engaging posts, and monitor social media analytics and engagement metrics.